Terms & Conditions

Renaissance Bathrooms – Website Terms of Use

Thank you for visiting bathrooms.renaissancebathrooms.co.uk This Web site (our “Site”) is organised, provided and hosted by Renaissance Bathrooms. All content, information, and services provided on and through our Site may be used only under the following terms and conditions.  PLEASE READ THEM CAREFULLY BEFORE USING THE SITE. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS OF USE, YOU MUST NOT USE OUR SITE.

User License
You are granted a limited, nonexclusive, non transferable license to access the Site and its content in accordance with these Terms of Use. We make no representation that all materials on the Site are appropriate or available for use in locations outside United Kingdom, and accessing them from territories where their contents are illegal is prohibited. Any references on the Site to specific products and services are applicable only to those available in United Kingdom and any product claims and comparisons to other products on the Site apply within United Kingdom only. If you access this Site from other locations, you may choose to link to a local affiliate Web site where you will find information concerning product availability, claims, and comparisons applicable in your location. Those who access this Site from other locations do so, on their own initiative and are responsible for compliance with local laws, including laws regarding the transmission of technical data exported from the territory in which they reside. We reserve the right to refuse service in our sole discretion and without notice. You are solely responsible for your use of the Site, and you agree to compensate, hold harmless, and defend us from any claims, damages, losses, liabilities, costs, and expenses, including attorneys’ fees, resulting from your use or misuse of the Site. Posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, indecent, inflammatory, pornographic, or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law, is strictly prohibited.

Limitations on Your Use
The copy or downloads of images, logos, official articles, product information / data, and all other material from Renaissance Bathrooms and the Renaissance Bathrooms web site is not allowed without prior permission.

Privacy and Your Personal Information
Your use of our Site is also subject to the terms of our Privacy Statement. You acknowledge that you have read and understand our Privacy Statement, and consent to the use of any personal information you provide in accordance with the terms of, and for the purpose set forth in, our Privacy Statement.

Intellectual Rights
Copyright – The Site design, text, content, selection and arrangement of elements, organization, graphics and other matters related to the Site are protected under applicable copyright laws, ALL RIGHTS RESERVED. The posting of any such elements on the Site does not constitute a waiver of any right in such elements. You do not acquire ownership rights to any such elements viewed through the Site. Except as otherwise provided herein, none of these elements may be used, copied, reproduced, downloaded, posted, displayed, transmitted, modified, or distributed in any form or by any means, including, without limitation, electronic, mechanical, photocopying, recording, or otherwise, without our prior written permission.
Trademarks – Renaissance Bathrooms, the logo, and all product names, company names, and other logos, unless otherwise noted, are registered trademarks and/or property of Renaissance Bathrooms.  All other trademarks, product names, company names, logos, service marks, and/or trade names mentioned, displayed, cited or otherwise indicated on the Site are the property of their respective owners. The use or misuse of any Marks or any other materials contained on the Site, without the prior written permission of their owner, is expressly prohibited.

Changes to these Terms of Use
We reserve the right, in our sole discretion, to change these Terms of Use at any time. Updated versions of the Terms of Use will be posted here on our Site and are effective immediately. Continued use of the Site after any changes to the Terms of Use constitutes your consent to such changes.

Errors and Corrections
While we use reasonable efforts to include accurate and current information on our Site, we do not warrant or represent that the Site will be error-free. Data entry errors or other technical problems may sometimes result in inaccurate information being shown for such things as the availability/specification of products or services. We reserve the right to correct any inaccuracies or typographical errors on our Site, and shall have no liability for such errors. We may also make improvements and/or changes to the Site’s features, functionality, or content (including the availability of products and services) at any time. If you see any description you believe to be incorrect, please contact us as described in the “Contact Us” section, below, and we’ll verify it for you.

Limitation of Liability

Your Submissions
We are pleased to hear from our customers and site users and welcome your comments regarding our content and services. Other than personally identifiable information, which is covered under our Site’s Privacy Statement, any suggestions, ideas, concepts, material or other information you submit to, or send via, this Site (“Submissions”) shall become, and shall remain, our exclusive property.

Renaissance Bathrooms – TERMS OF BUSINESS
The Company means Renaissance Bathrooms UK Ltd [the Supplier] and the Customer means the person named in the “Invoice to” section on the Company’s documentation. Goods mean the Goods which the Company supplied pursuant to an order.

These conditions shall apply in place of and prevail over any terms or conditions (whether or nor in conflict or inconsistent with these Conditions) or referred to in any documentation submitted by the Customer or in correspondence or elsewhere or implied by trade custom, practice or course of dealing. The Company’s acceptance of the Customer’s order (including telephone/email orders) shall be effective only where such acceptance is in writing on the Company’s order form/invoice.

Any prices quoted by the Company are valid for a period of 7 days from date of original quotation and may thereafter vary and be subject to change. All goods are quoted/sold in line with the consumer protection distance selling regulations which commence from the date of original quotation and conclude on delivery of the goods. The Company shall not be obliged to make delivery until the Company received payment in full in cleared funds. Trade Customers with credit facilities with the Company shall, unless otherwise agreed in writing, pay in full within 30 days of the date of the invoice. Payment on time is of the essence of the contract. The Company reserves the right to suspend the provision of Goods to the Customer where any amounts are overdue under any contract with the Customer until such amounts have been paid. The Company reserves the right to charge interest on overdue accounts at a rate of %5 above the Barclays Bank Base rate plus any legal or other costs involved with the collection of such outstanding debts. The Customer shall pay without set-off, counterclaim, deduction or withholding every amount due to the Company. Any extension of credit allowed to the Customer may be changed or withdrawn at any time. Notwithstanding any purported contrary appropriation by the Customer, all payments made by the Customer to the Company shall be appropriated first to any Goods that have been resold by the Customer and then to Goods that remain in the possession or under the control of the Customer.

The Customer may not cancel the order without prior written consent of the Company. Any item(s) accepted for return/cancellation will be subject to a 25% re-stocking/handling charge of the list price; in addition the Goods will only be accepted back providing they are not of a special nature and they are returned to us in their original packaging/condition undamaged and it is within 30 days of the delivery date. This does not affect your right to return faulty manufactured items. Special order items cannot be cancelled under any circumstances once the order has been placed with the Company.


Any delivery or installation date quoted is estimated and time of delivery shall not be of the essence of the contract and cannot be made so by any notice. The Company provides an outsourced delivery service e.g. couriers, shippers, freight forwarders, handlers to the Customer’s premises (or such other address as specified). It is the Customer’s responsibility to ensure that adequate and competent assistance is available to receive the item(s) being delivered. If the Customer refuses or fails to take delivery of the Goods tendered in accordance with the Contract or fails to take any action necessary on its part for delivery and/or shipment of the Goods, the Company is entitled to terminate the Contract with immediate effect; to dispose of the Goods as the Company may determine, and to recover from the Customer any loss and additional costs incurred as a result of such refusal or failure (including, without limitation, storage costs from the date of delivery).

Risk and Title
All Goods remain the property of the Company until such time as they are paid for in full. The Goods shall be at the Customer’s risk from delivery. Until property in the Goods has passed, the Customer is in possession of the Goods in a fiduciary capacity and shall not part with possession of the Goods; take proper care of the Goods and take all reasonable steps to prevent any damage or deterioration of them; and keep the Goods free from any charge, lien or other encumbrance and store the Goods in such a way as to show clearly that they belong to the Company. The Company reserves the right to repossess and resell any of the Goods to which it has retained title. The Company’s consent to the Customer’s possession of the Goods and any right the Customer may have to possession of the Goods shall in any event cease upon the Customer becoming insolvent.

All Goods must be inspected at time of delivery and are signed for in “good condition”. Goods may not be signed for unexamined. Where delivery is made by the Carrier any damage/shortages must be advised immediately and this must be confirmed in writing (by email) to Renaissance Bathrooms within 48 hours. Any drawings/diagrams provided whether verbal or written is given as guidance only. It is the Customer’s responsibility to confirm that Goods are suitable for any intended installation.

All Goods are supplied and guaranteed in accordance with manufacturers specifications. The Company shall not be liable for any failure or delay in performance of its obligations which is caused by circumstances beyond its reasonable control. Save as expressly provided for in these terms and conditions, and to the fullest extent permitted by law, the Company’s total liability arising in connection with the Customer’s order shall be limited to the price of the Goods. The Company shall not be liable to the Customer for any economic loss, loss of profit, loss of business, goodwill or otherwise and whether direct, indirect or consequential, or any claims for consequential compensation whatsoever. In the event that the Company provided faulty goods but the fault is not discovered until after installation of the Goods and could not have been discovered on examination on delivery the liability of the Company shall be limited to replacing such faulty goods free of charge. Faulty Goods must be proved and admitted by the manufacturer to be defective due to Material or Structural defect. Under no circumstances will the Company accept liability for consequential loss or damage or pay for any repairs/alterations without prior authorisation. All conditions, warranties or other terms, whether express or implied, statutory or otherwise, are hereby expressly excluded provided that nothing in this paragraph shall exclude or restrict any liability of the Company for death or personal injury resulting from negligence of the Company, or its servants/agents.

Governing Law
The order to which these Terms and Conditions relates is subject to the laws of England and Wales and any question arising in connection therewith shall be subject to the exclusive jurisdiction of the English Courts.

Renaissance Bathrooms
To contact us please email: [email protected] or phone: +44(0)1753 530676
The Great Barn, Cippenham Lane, Slough, Berks, SL1 5AH.

Shopping Basket
Scroll to Top