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Renaissance Bathrooms – TERMS OF BUSINESS
The Company means Renaissance Bathrooms UK Ltd [the Supplier] and the Customer means the person named in the “Invoice to” section on the Company’s documentation. Goods mean the Goods which the Company supplied pursuant to an order.
These conditions shall apply in place of and prevail over any terms or conditions (whether or nor in conflict or inconsistent with these Conditions) or referred to in any documentation submitted by the Customer or in correspondence or elsewhere or implied by trade custom, practice or course of dealing. The Company’s acceptance of the Customer’s order (including telephone/email orders) shall be effective only where such acceptance is in writing on the Company’s order form/invoice.
Any prices quoted by the Company are valid for a period of 7 days from date of original quotation and may thereafter vary and be subject to change. All goods are quoted/sold in line with the consumer protection distance selling regulations which commence from the date of original quotation and conclude on delivery of the goods. The Company shall not be obliged to make delivery until the Company received payment in full in cleared funds. Trade Customers with credit facilities with the Company shall, unless otherwise agreed in writing, pay in full within 30 days of the date of the invoice. Payment on time is of the essence of the contract. The Company reserves the right to suspend the provision of Goods to the Customer where any amounts are overdue under any contract with the Customer until such amounts have been paid. The Company reserves the right to charge interest on overdue accounts at a rate of %5 above the Barclays Bank Base rate plus any legal or other costs involved with the collection of such outstanding debts. The Customer shall pay without set-off, counterclaim, deduction or withholding every amount due to the Company. Any extension of credit allowed to the Customer may be changed or withdrawn at any time. Notwithstanding any purported contrary appropriation by the Customer, all payments made by the Customer to the Company shall be appropriated first to any Goods that have been resold by the Customer and then to Goods that remain in the possession or under the control of the Customer.
The Customer may not cancel the order without prior written consent of the Company. Any item(s) accepted for return/cancellation will be subject to a 25% re-stocking/handling charge of the list price; in addition the Goods will only be accepted back providing they are not of a special nature and they are returned to us in their original packaging/condition undamaged and it is within 30 days of the delivery date. This does not affect your right to return faulty manufactured items. Special order items cannot be cancelled under any circumstances once the order has been placed with the Company.
Any delivery or installation date quoted is estimated and time of delivery shall not be of the essence of the contract and cannot be made so by any notice. The Company provides an outsourced delivery service e.g. couriers, shippers, freight forwarders, handlers to the Customer’s premises (or such other address as specified). It is the Customer’s responsibility to ensure that adequate and competent assistance is available to receive the item(s) being delivered. If the Customer refuses or fails to take delivery of the Goods tendered in accordance with the Contract or fails to take any action necessary on its part for delivery and/or shipment of the Goods, the Company is entitled to terminate the Contract with immediate effect; to dispose of the Goods as the Company may determine, and to recover from the Customer any loss and additional costs incurred as a result of such refusal or failure (including, without limitation, storage costs from the date of delivery).
Risk and Title
All Goods remain the property of the Company until such time as they are paid for in full. The Goods shall be at the Customer’s risk from delivery. Until property in the Goods has passed, the Customer is in possession of the Goods in a fiduciary capacity and shall not part with possession of the Goods; take proper care of the Goods and take all reasonable steps to prevent any damage or deterioration of them; and keep the Goods free from any charge, lien or other encumbrance and store the Goods in such a way as to show clearly that they belong to the Company. The Company reserves the right to repossess and resell any of the Goods to which it has retained title. The Company’s consent to the Customer’s possession of the Goods and any right the Customer may have to possession of the Goods shall in any event cease upon the Customer becoming insolvent.
All Goods must be inspected at time of delivery and are signed for in “good condition”. Goods may not be signed for unexamined. Where delivery is made by the Carrier any damage/shortages must be advised immediately and this must be confirmed in writing (by email) to Renaissance Bathrooms within 48 hours. Any drawings/diagrams provided whether verbal or written is given as guidance only. It is the Customer’s responsibility to confirm that Goods are suitable for any intended installation.
All Goods are supplied and guaranteed in accordance with manufacturers specifications. The Company shall not be liable for any failure or delay in performance of its obligations which is caused by circumstances beyond its reasonable control. Save as expressly provided for in these terms and conditions, and to the fullest extent permitted by law, the Company’s total liability arising in connection with the Customer’s order shall be limited to the price of the Goods. The Company shall not be liable to the Customer for any economic loss, loss of profit, loss of business, goodwill or otherwise and whether direct, indirect or consequential, or any claims for consequential compensation whatsoever. In the event that the Company provided faulty goods but the fault is not discovered until after installation of the Goods and could not have been discovered on examination on delivery the liability of the Company shall be limited to replacing such faulty goods free of charge. Faulty Goods must be proved and admitted by the manufacturer to be defective due to Material or Structural defect. Under no circumstances will the Company accept liability for consequential loss or damage or pay for any repairs/alterations without prior authorisation. All conditions, warranties or other terms, whether express or implied, statutory or otherwise, are hereby expressly excluded provided that nothing in this paragraph shall exclude or restrict any liability of the Company for death or personal injury resulting from negligence of the Company, or its servants/agents.
The order to which these Terms and Conditions relates is subject to the laws of England and Wales and any question arising in connection therewith shall be subject to the exclusive jurisdiction of the English Courts.
To contact us please email: [email protected] or phone: +44(0)1753 530676
The Great Barn, Cippenham Lane, Slough, Berks, SL1 5AH.